A man was recently filmed repeatedly inserting ineligible containers into a reverse vending machine after scanning an eligible bottle bearing a 10-cent deposit mark, sparking controversy.
In their replies to Lianhe Zaobao, spokespeople for the National Environment Agency and the Beverage Container Return Scheme did not deny that the machines had a loophole, nor did they specify how such behaviour could be prevented.
An NEA spokesperson said the agency takes any deliberate misuse of Return Right reverse vending machines under the Beverage Container Return Scheme (BCRS) seriously. It has reminded scheme operator BCRS Ltd to take appropriate measures to uphold the scheme’s integrity.
NEA said it would continue working with BCRS to review the system and strengthen precautionary measures where necessary to ensure the scheme operates as intended. It also urged the public to use the machines responsibly and support national recycling efforts.
BCRS to continue strengthening precautionary measures across return network
Responding to queries, a spokesperson for scheme operator BCRS Ltd confirmed that the company was aware of the video circulating online. The spokesperson said the 10-cent deposit refund is intended for eligible beverage containers returned through the scheme. In accordance with its operating licence requirements, the company verifies refund claims and checks transaction records to prevent fraud, ensuring that the system provides a reliable and fair service for all.
The spokesperson said the company takes any deliberate tampering with machines or fraudulent claims seriously, as such acts undermine trust in the scheme among members of the public who genuinely wish to recycle and return containers correctly. Following the incident, the company worked with return point network operators (RPNOs) to calibrate the machines to address the issue, and is continuing to strengthen precautionary measures across the return network.
The spokesperson added that all Return Right reverse vending machines are equipped with electronic transaction records, round-the-clock closed circuit television surveillance and fraud detection technology. The company also regularly monitors data across the return network to identify unusual transaction patterns.
The spokesperson reiterated that any fraudulent activity would be referred to the relevant authorities for investigation and appropriate action. The company also urged the public to remain vigilant and report any suspected misuse of the machines directly to BCRS Ltd.
